18bdt Terms and Conditions

These terms and conditions ("Terms") govern the use of the 18bdt platform and all associated services ("Services"). These Terms form a binding legal agreement between you and 18bdt.

By accessing the 18bdt website or mobile platform, registering, or using any of the Services, you confirm your acceptance of these Terms. If you do not agree with any part of these Terms, please refrain from using the Services.

These Terms have been prepared in Bengali and apply to users in Bangladesh. In the event of any dispute, the Bengali version shall be considered definitive.

1.1 Definitions

• "Platform" means the 18bdt website, mobile app, and all related services.
• "User" means any person registered on the Platform.
• "Account" means each user's individual registered profile.
• "Taka" means Bangladeshi Taka (BDT/৳).
• "Bet" means participation in casino games or sports betting.

2.1 Age Requirement

Registration and participation on the 18bdt platform is strictly limited to persons aged 21 or older. The instruction "For 21+ only" is a non-negotiable policy. 18bdt may request an ID or other documents at any time to verify age. Providing a false age will result in immediate account closure and all deposited funds may be forfeited.

2.2 Geographic Restrictions

18bdt primarily provides services to users in Bangladesh. Users must ensure that online gaming is legally permitted from their location. It is entirely the user's responsibility to comply with local laws and regulations.

2.3 Registration Process

When creating an account, you are required to confirm the following:

• All information provided is true, accurate, and complete.
• You are at least 21 years of age.
• You are creating a single account for your own use only.
• The payment method you use is registered in your own name.
• You are not included on any self-exclusion list.

3.1 Security and Password

It is your responsibility to keep your account secure. Do not share your login credentials, password, or account access with any third party. If you suspect any unauthorized access, notify our support team immediately. The account holder is responsible for all activity on the account.

3.2 Identity Verification (KYC)

Before processing financial transactions or for large withdrawal amounts, 18bdt may require completion of an identity verification (Know Your Customer / KYC) process. This process may require submission of a national ID, passport, or other government-issued documents. Withdrawals may be delayed until KYC is completed.

3.3 Updating Account Information

Users must keep their account information up to date at all times. Any changes to identity, contact details, or payment methods must be updated promptly. Keeping false or outdated information may result in account suspension.

4.1 Deposit Terms

Funds can be deposited on the 18bdt platform via bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳200. Deposits will only be accepted from a payment method registered in the user's own name.

4.2 Withdrawal Terms

The following conditions apply to withdrawals:

• The minimum withdrawal amount is ৳1,000.
• Approved withdrawals are generally completed within 1 hour.
• Withdrawal funds will be returned to the same payment method used for the deposit.
• Withdrawals may be delayed if KYC has not been completed.
• Withdrawals may be held if wagering requirements related to a bonus have not been met.

4.3 Transaction Security

All financial transactions are protected by SSL encryption. 18bdt does not store any user payment information. If unusual transactions are detected, the account may be temporarily suspended for security purposes.

5.1 Welcome Bonus

New members will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳20,000. To receive this bonus, the first deposit must be made after registration.

5.2 Wagering Requirements

To withdraw the welcome bonus, a wagering requirement of 20 times the bonus amount must be met (wagering requirement: 20x). For example, if you receive a bonus of ৳10,000, you must place a total of ৳200,000 in bets before withdrawing.

5.3 General Bonus Terms

• Each user may receive the welcome bonus once only.
• Bonuses are only usable in the specific games or categories mentioned in that promotion.
• If the wagering requirement is not met within the set time limit after receiving the bonus, the bonus may be cancelled.
• Misuse of any bonus, manipulation, or claiming from multiple accounts is strictly prohibited.
• 18bdt reserves the right to modify or cancel any promotion.

5.4 VIP Program

The 18bdt VIP program has four tiers. Each tier comes with weekly cashback benefits:

• Bronze: Weekly cashback up to 0.2%.
• Silver: Weekly cashback up to 0.5%.
• Gold: Weekly cashback up to 0.8%.
• Platinum: Weekly cashback up to 1.0%.

Advancement to a higher VIP tier depends on the user's activity and engagement on the platform. No specific turnover policy applies to tier qualification — our team regularly invites eligible members.

6.1 Fair Play Guarantee

All game outcomes on the 18bdt platform are entirely controlled by a Random Number Generator (RNG). This ensures fair and unbiased results for all users. There is no predetermination or bias in game outcomes.

6.2 Betting Limits

Minimum and maximum betting limits are set for each game or betting category. These limits are clearly displayed in each game's interface. 18bdt reserves the right to change betting limits under special circumstances.

6.3 Technical Errors

If a game is interrupted mid-way or an error occurs due to technical reasons, 18bdt reserves the right to restore or cancel the relevant bet. Any winnings resulting from a technical error are not valid and may be voided.

6.4 Sports Betting Rules

The following applies to sports betting:

• Live betting odds may change after a match has started.
• If a match is cancelled, the bet will be considered void and the staked amount will be refunded.
• Official sports authority data will be used to determine results.
• In the case of disputed results, the decision of 18bdt shall be considered final.

The following activities are strictly prohibited on the 18bdt platform:

• Creating or operating multiple accounts.
• Registering using a false identity or another person's identity.
• Money laundering, fraud, or any other illegal financial activity.
• Placing bets systematically to exploit bonus or promotion benefits.
• Hacking, manipulating, or making unauthorized changes to the platform's software or game systems.
• Placing bets using automated software, bots, or scripts.
• Attempting to influence game outcomes through collusion with other users.
• Behaving disrespectfully toward platform staff or the support team.

8.1 Service Availability

18bdt is committed to providing the highest quality service, however the service may be temporarily unavailable due to server maintenance, technical issues, or other reasons. 18bdt is not liable for such interruptions.

8.2 Financial Losses

Online gaming and betting carry financial risk. 18bdt bears no liability for funds lost in bets. Users are solely responsible for their own financial decisions.

8.3 Third-Party Software

Game software used on the platform is supplied by third-party providers (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and others). 18bdt bears limited liability for any errors or issues in their software.

18bdt is committed to protecting your personal information. To learn more about how we collect, use, and protect your data, please read our Privacy Policy.

In brief, we apply the following security measures:

• SSL/TLS encryption is used for all data transfers.
• Personal information is not sold to third parties.
• Financial information is processed immediately and not stored.
• Information is not disclosed except where legally required.

10.1 Closure at User's Request

Any user may close their account at any time. All pending withdrawals must be completed before the account is closed. Requests to close an account must be submitted through the support team.

10.2 Termination by 18bdt

18bdt may close or suspend an account for the following reasons:

• Violation of the terms and conditions.
• Suspicion of fraud or illegal activity.
• Failure to provide KYC information.
• Extended period of account inactivity.
• As part of the self-exclusion process.

10.3 Self-Exclusion

As part of responsible gaming, users may self-exclude for a specified period. While self-exclusion is active, it will not be possible to log in to the account or place bets. To learn more about this, please visit our Responsible Gaming page.

11.1 Complaint Submission Process

For any dispute or complaint, please first contact our support team via 24/7 live chat or email. When submitting a complaint, please provide your account ID, the date and amount of the transaction, and a detailed description of the issue.

11.2 Processing Time

General complaints are usually resolved within 72 hours. More complex matters may require additional time, but users will be kept regularly informed of the progress of each complaint.

11.3 Final Decision

In all disputes, the decision of 18bdt will be considered final, unless the user can demonstrate that the decision is a clear violation of the applicable terms and conditions or policies.

18bdt reserves the right to modify these rules and terms and conditions at any time. Users will be notified of significant changes via email or through the platform. Continued use of the platform after updated terms and conditions have been published will be considered acceptance of the new terms and conditions.

Previous versions of the terms and conditions are available upon request through the support team. The date of all terms and conditions updates will be displayed at the top of this page.